Privacy Policy

Northern Roots Tree Service LLC

 

Effective Date: April 1, 2026

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Northern Roots Tree Service LLC (“Northern Roots,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website, submit a form, contact us, request an estimate, or communicate with us by phone, email, text message, or other methods.

 

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Phone number

• Email address

• Property address or ZIP code

• Details about your tree service needs

• Photos or files you choose to upload

• Any other information you submit through our website, forms, calls, text messages, or emails

We may also collect basic website usage information, such as browser type, device information, pages visited, and general analytics data.

 

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries

• Provide free estimates

• Schedule appointments

• Communicate about tree removal, tree trimming, storm cleanup, stump grinding, or related services

• Send service-related calls, emails, or text messages

• Improve our website, customer experience, and business operations

• Maintain internal records

 

SMS/Text Messaging Privacy

If you provide your phone number and opt in to receive text messages from Northern Roots Tree Service LLC, we may send you text messages related to your inquiry, estimate, appointment scheduling, follow-up, service updates, or customer support.

Message frequency may vary depending on your inquiry or service request. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us directly at (218) 966-3887 or info@northernrootstreeco.com.

 

Mobile Information Non-Sharing Clause

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, scheduling, website hosting, CRM systems, or message delivery, is permitted only as needed to provide our services.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

 

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share limited information with trusted service providers who help us operate our business, such as website hosting providers, CRM platforms, scheduling tools, payment processors, customer support tools, or messaging providers. These providers are only permitted to use your information as necessary to provide services to Northern Roots Tree Service LLC.

We may also disclose information when required by law, regulation, legal process, or to protect our rights, property, customers, or business.

 

Cookies and Website Tracking

Our website may use cookies, analytics tools, or similar technologies to understand website traffic, improve performance, and enhance user experience. You may adjust your browser settings to refuse cookies, but some parts of the website may not function properly.

 

Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, loss, or disclosure. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

 

Your Choices

You may contact us to request that we update, correct, or delete your personal information, subject to legal or business recordkeeping requirements.

You may opt out of marketing or promotional communications at any time. For SMS messages, reply STOP to unsubscribe.

 

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties.

 

Children’s Privacy

Our services are intended for adults and property owners. We do not knowingly collect personal information from children under 13.

 

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

Contact Us

If you have questions about this Privacy Policy, contact us at:

Northern Roots Tree Service LLC
Phone: (218) 966-3887
Email: info@northernrootstreeco.com
Service Area: Minneapolis Metro Area and surrounding communities